Make sure your computer has up-to-date anti-virus software and a firewall installed. Consider using anti-spyware software. You should also download from the internet the latest security updates, known as patches, for your browser and for your operating system
Be wary of unsolicited emails requesting personal financial information. Keep passwords and PINs safe; always be wary of unsolicited emails or calls asking you to disclose any personal details or card numbers. Your bank, building society or the police would never contact you to ask you to disclose your PIN. As additional preventative measures when banking online you are also encouraged to:
Make sure your browser is set to the highest level of security notification and monitoring. The safety options are not always activated by default when you install your computer.
Know who you are dealing with always access internet banking sites by typing the Bank's address into your web browser. Never go to a website from a link in an email and then enter personal details.
For further advice visit www.banksafeonline.org.uk